SIM Scenario Exchange

Quality Control Troubleshooting Simulation

Contributed on July 4, 2022, last updated February 10, 2023.



Amanda Van Spronsen, University of Alberta

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In this simulation, you will be acting as a Medical Laboratory Professional at a small town Hospital. While you work, you will have to troubleshoot quality control issues that arise.

Learning Objectives:

Interpret statistical data to assess quality control results in the core laboratory including mean, standard deviation, and coefficient of variation.

Recognize quality control failures in the core laboratory and suggest appropriate follow up.

Interpret Levy-Jennings charts and apply Westgard rules to quality control data for troubleshooting.

Identify quality control deficiencies where patient results cannot be reported.

Simulation Modality:

Virtual gaming simulation / virtual patient


This simulation’s scenario and script were formally peer-reviewed by two external institutions, then the final simulation was pilot tested by several students on a student testing committee then as part of the Virtu-WIL Student Program’s rollout.


071, Affinity Learning


Va A. Quality Control Troubleshooting Simulation. Simulation resource published by Simulation Canada; 2022. Available from

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Target Learners




Medical Laboratory Science


Undergraduate / post-secondary

Fields / Disciplines:


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