SIM Scenario Exchange

Crisis Prevention

Contributed on July 4, 2022, last updated July 21, 2022.



Kymberley Bontinen, Douglas College

Virtu-WIL Logo
Log in or create a free account to acccess this resource.

The patient is a 42-year-old Filipino woman admitted to the acute medical unit for treatment of pneumonia and a urinary tract infection. The patient is also a very passionate nurse who is supporting her family overseas, while working at a short-staffed facility which has aided in her current state of mental exhaustion. In this interactive simulation, you will be using crisis intervention and prevention strategies with a patient demonstrating anger and aggressive behaviour in an acute care setting.

Learning Objectives:

Identify factors that trigger patient reactions from the intrapersonal, interpersonal, and contextual levels.

Apply therapeutic communication and relational practice skills using a patient-centered and trauma-informed approach.

Demonstrate verbal and nonverbal de-escalation techniques to reduce and prevent anger and aggression.

Identify ways in which the social determinants of health impact health outcomes.

Simulation Modality:

Virtual gaming simulation / virtual patient


This simulation’s scenario and script were formally peer-reviewed by two external institutions, then the final simulation was pilot tested by several students on a student testing committee then as part of the Virtu-WIL Student Program’s rollout.


098e, SIPS (Stitch Media)


Bontinen K. Crisis Prevention. Simulation resource published by Simulation Canada; 2022. Available from

Copy Citation



The information about this resource and any downloadable files are shared under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Creative Commons Creative Attribution Creative Non Commerical Creative Share A Like

Target Learners






Undergraduate / post-secondary

Fields / Disciplines:

Mental health

To top