Holland Bloorview SIM team receives prestigious healthcare award

CFCC Simulation Development Team brings families and clinicians together
SIM-one would like to congratulate the Client and Family Centred Care (CFCC) Simulation Development Team at Holland Bloorview Kids Rehabilitation Hospital for receiving a “http://www.20faces.changefoundation.ca/” target=”_blank”>20 Faces of Change Award” for the development of four innovative simulation scenarios. The award, offered by the Change Foundation, honours those who have inspired positive changes in Ontario’s healthcare system.
The CFCC Simulation Development Team was recognized for embedding the experiences of clients and families into their simulation scenarios. The team’s overall approach to simulation reflects the hospital’s core value and commitment of ensuring client- and family-centred care.

Photo: The CFCC Simulation Development Team from Holland Bloorview
The scenarios were developed on Holland Bloorview’s Interprofessional Collaboration (IPC) Day, with the participation of clinicians, families, administrative employees, leadership and simulation experts. During the full-day session, participants were encouraged to share their stories and expertise. This exchange of personal experiences would later be used to develop the four simulation scenarios.
The simulation scenarios are now delivered on a monthly basis as part of a full-day, mandatory new clinical employee orientation on client- and family-centred care. New and existing clinical staff as well as students from multiple professions are experiencing the simulations together. Two of the scenarios are video simulations, while the other two are “live” simulations involving the participation of standardized patients. Each simulation is followed by a debriefing session to help participants develop strategies to put client- and family-centred care into action.
Each scenario is based on a CFCC principle: 1) Dignity and Respect; 2) Information Sharing; 3) Quality of Care; and 4) Participation. The Dignity and Respect scenario, for example, involves a teenage inpatient client with an acquired brain injury, who is going home for the first time.
“The perspectives of clients and families are critical not only to the building of the simulations but to the delivery of them as well,” said Dr. Kathryn Parker, Director of Academic Affairs and Simulation Lead at Holland Bloorview. “Their lived experiences provide a depth to the learning that would not have been there otherwise, and our participants in the simulations verify this through regular and ongoing feedback. We have found that having members of the Family Leadership Program trained in how to debrief simulations is consistent with the philosophy of the hospital that our clients and families are partners in the learning process.”
Holland Bloorview’s simulation program has a partnership with the Standardized Patient Program (SPP) at the University of Toronto. The CFCC simulation work was supported through a Fellowship from the AMS Phoenix Project.
SIM-one is proud to have a collaborative relationship with Holland Bloorview. Three core members of the CFCC Simulation Development Team, Amir Karmali, Becky Quinlan and Kimberley Siu-Chong, are graduates of SIM-one’s http://www.sim-one.ca/courses/certificate/keystones-certificate-program” target=”_blank”>Keystones of Healthcare Simulation Certificate Program.
“Congratulations to Holland Bloorview and the CFCC Simulation Development Team on an achievement well earned,” said Dr. Bruce Ballon, SIM-one’s Director of Education. “By actively involving family members and frontline staff in scenario development, the team was able to create effective and authentic simulations that replicate the hospital’s real-life experiences and address its unique needs.”
For more information on Holland Bloorview’s simulation program, please visit http://hollandbloorview.ca/TeachingLearning/Simulation” target=”_blank”>hollandbloorview.ca/TeachingLearning/Simulation

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