MedRespond creates cloud-based, Conversationalsm Engagement tools using natural language processing to rapidly access pre-recorded videos, simulating an actual conversation. In a consumer setting, these simulated conversations provide a personal guide to walk patients, families and caregivers through each step of their healthcare journey with consistent, understandable and actionable information.  Conversational engagement can also be used to simulate clinical encounters, effectively training and evaluating interactions between patient and provider.