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Simulation Manager • York University

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Job Description

The School of Nursing at York University is home to over 1,000 undergraduate and over 100 graduate students. The School offers a number of undergraduate degree programs, as well as graduate level programs including Nurse Practitioner and PhD programs. Students have the opportunity to apply their classroom learning through hands on experiential education in clinical placements and nursing simulation centre sessions.

Using experiential learning, York University’s School of Nursing Simulation Centre (NSC) provides nursing students with a safe, supportive environment for learning and most importantly, the opportunity to positively impact knowledge translation. The Simulation Manager is responsible for the operations
of the NSC. This includes providing leadership and direction for daily functions in the NSC and managing the performance of all staff, volunteers, and co-op students in accordance with relevant collective agreements. The Manager oversees the NSC operations including activities that use sophisticated equipment and software, supporting clinical simulations that meet learning outcomes and produce measurable outcomes to support inter-professional learning experiences.

Working under the direction of the Manager, Resources and Planning and with consultation and academic direction from the Director, Nursing Simulation Centre (NSC), the Simulation Manager facilitates students’ development of clinical skills to meet the undergraduate and graduate students’ course and program outcomes.

Major Duties

A) Students’ Skill Development

  • Scheduled NSC ClassesSupports, coordinates and assists with activities designed to enhance students’ development of clinical skills. Including but not limited to set up of equipment and supplies
  • Works closely with faculty members to provide guidance of availability of space and equipment for learning activities. Seeks clarification as needed.
  • Coordinates preparation of simulators and other equipment for conducting skills review or simulations.
  • Responsible for the set up and operations of classes in the NSC for skill development or simulation.
  • Supports maintenance and use of audio-visual technology as needed.
  • Coordinates with information technology (IT) as needed.
  • Reports to the Director, NSC on the overall effectiveness of NSC and simulation learning activities by providing student and faculty feedback; identifies and suggests areas for further development and support.

Non-course, NSC activities

  • Supports remedial practice and open practice sessions as needed with the use of equipment and space resources in the NSC.
  • Supports faculty research as needed with the use of equipment and space resources in the NSC.
  • Liaise with Director, NSC regarding the use of the NSC space by others outside of the School of Nursing Faculty/Staff Support
  • Trains faculty and staff in operation of equipment, patient simulators, and audio-visual equipment as needed.

B) Planning and Operational Support:

Safety in the Nursing Simulation Centre (NSC)

  • Responsible for a creating and maintaining a safe and clean environment in the NSC.
  • Maintains currency with York University, Province of Ontario safety regulations, WHIMS etc
  • Identify lack of safety or potential unsafe practices, provide suggestions for improvement and communicates and leads required changes.
  • Ensure equipment is in good working order and used only for intended purposes.
  • Assists with the coordination and delivery of NSC orientations for students, CCDs, and faculty.
  • Participates in required training in Health & Safety and in the use of technology.
  • Responsible to ensure privacy and confidentiality of evaluations and examinations.
  • In consultation with the Director, NSC and MRP develops policies, procedures and standard operative procedures to support the safe, efficient and effective day-to-day operations of the NSC

NSC Communication Tools

  • Maintains and updates NSC website and School of Nursing monitors with daily NSC events.

Daily/Weekly/Monthly Operations

  • Coordinates and oversees scheduling of NSC events in consultation with School of Nursing scheduled classes and facilitates other requests
  • Responsible for opening and closing the NSC, ensuring proper staffing levels and security of the space and equipment.
  • Participates in the planning, organizing, and delivery of various special events and extracurricular activities in the NSC for students, faculty and external partners.
  • Maintains records of NSC usage by students; analyses data and creates reports and recommendations for service planning and evaluation.
  • Collaborates with the Director, NSC to profile and market resources provided by the NSC to prospective and current students, faculty, staff and internal and external partners.
  • Prepares and orders supplies as needed to support students’ learning in the NSC.
  • Participates in School of Nursing committees as needed.

Liaise with External Parties

  • In consultation with the Manager, Nursing Practicum Coordination Office, oversees vendor relationship for student MaskFit Testing, CPR and Clinical Preparedness Permit Checking (CPP).
  • Manages vendor relationships with suppliers and NSC equipment manufactures ensuring good working relationships.

Equipment/Budget

  • Adheres to equipment warranty expectations, follow up, and maintenance
  • Establish a process of equipment checks to ensure equipment and supplies are available and in working order and meet required standards.
  • Identifies gaps in resources and consults with the Manager, Resources and Planning, makes adjustments or new purchases.
  • Performs inventory control and reports shortages of required teaching and lab supplies to the Manager, Resources and Planning and the Director, NSC;
  • Maintains and performs minor repairs of equipment in the NSC; coordinates service repairs where required.
  • Budgets for equipment maintenance contracts in the NSC.
  • Develops the 5 year and annual plans for maintenance, replacement, and upgrading of equipment in NSC.
  • Participates in long range budgeting for expanding resources/capacity of the NSC.
  • Collaborates with faculty and Director, NSC to plan for Skills Tool Kits.
  • In consultation with the Manager, Resources and Planning and the Faculty of Health, Dean’s Office, develops and tracks the Associate Course Fee (ACF) budget and ordering process.
  • Annually reviews and reports on ACFs including monthly reconciliation of orders and ensuring students are receiving their Skills Tool Kits and are not over or under charged for course supplies.

C) Human Resources Management

  • This position is the designate manager for staff in the NSC. Consults with the Manager, Resources and Planning, as required on matters related labour laws and any applicable collective agreements.
  • Hires and manages performance, attendance, and training of all Simulation Assistants in the Nursing Simulation Centre.
  • Develops staff position summaries, initiates the recruitment process, prepares interview questions, and makes hiring decisions.
  • Approves all leave requests from staff, including requests for vacation, taking operational needs into account.
  • Tracks and monitors attendance via the Time Reporting Tool; manages staff absences in compliance with the guidelines of the York University Attendance Management Program.
  • In consultation with the Health, Safety and Employee Well-Being Office, identifies work accommodation needs and plans modified work options.
  • Ensures conformance to legislation governing employment practices; adherence to the university collective agreements; and university policies.
  • Responsible for compliance under the University’s Occupational Health and Safety Management System: responds promptly to employee health and safety concerns; attends mandatory training; ensures employee receive appropriate training; conducts and records regular workplace inspections; develops, implements and maintains emergency response and SOPs on work activities; implements and enforces relevant safety rules and programs; investigates workplaces accidents and implements remedial and preventative action.
  • Responsible for organizing, supervising, and evaluating volunteers and co-op student placements within the NSC.
  • Holds regular team meetings and ensures staff are compliant and up to date in all training/health and safety requirements.

Education Requirments

Undergraduate degree, preferably in a science or healthcare discipline. Certification in healthcare
simulation would be an asset.

This position requires the candidate to produce a verification of degree(s), credentials(s), or
equivalencies from accredited institutions and/or international equivalents at the time of interview.

B. Experience Requirements:

  • Minimum 2 years’ recent experience in healthcare education, research, or administration with a minimum of 1 year supervisory/managerial experience. Familiarity with current College of Nurses Entry to Practice Requirements an asset.

C. Skills (Specialized knowledge):
Required Skills include:

  • Excellent knowledge of MS Office (Word, Excel, Access at the intermediate level)
  • Experience with simulation technology an asset.

Demonstrated Skills include:

  • Budget and financial management experience.
  • Leadership or management, preferably in a unionized environment.
  • Effective communication (written and oral), team building, conflict resolution, and interpersonal skills.
  • Very good organizational and problem-solving skills
  • Experience in the preparation of reports.
  • Knowledge of inventory management systems.
  • Commitment to collaborative decision-making, strong advocacy, negotiation skills, relationship building with a range of stakeholders and promoting effective partnerships and agreements.
  • Strong client service orientation.
  • Demonstrated leadership in an academic environment with a diverse student and staff population.
  • Ability to multi-task
  • Willingness to adapt and change to a learning environment.

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